Remote Care

Send fine-tuning adjustments anytime

Whether your clients are at home, work or a restaurant, you can offer them the option of receiving remote fine-tuning adjustments right in their Beltone HearMax™ app.

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How it works

Provide easy remote support

Your clients requests assistance via the app.
You receive the request via the fitting software.
You send updated settings and/or messages.
Your client receives the updates and downloads the settings wirelessly to their hearing aids.
Your client sends a rating of their new settings.

Watch the video to hear more Beltone Remote Care evidence

How to make adjustments with Beltone Remote Care

This quick guide provides an overview of how to make fine-tuning adjustments with Beltone Remote Care, Beltone Solux Max™ fitting software and the Beltone HearMax app.

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Beltone fitting software

Beltone Solux Max™ fitting software, Remote Care and Remote Care Live for remote fine-tunings and live video counselling.

Get fitting software

Beltone HearMax app

Your clients can use the app to check their hearing aid fit, personalise their sound, and request assistance from you.

Explore apps

Para empezar, registre su consulta o clínica en GN Online Services.

A continuación, podrá ofrecer servicios de ReSound Assist a sus clientes. Mientras, también puede:

Gestionar el acceso para otros audioprotesistas de su clínica
Gestionar las sedes de su consulta o clínica
Personalizar su respuesta automática a las solicitudes de ajuste a distancia

Recordatorio: Para registrarse en GN Online Services, necesitará la identificación de su cuenta ReSound.

Descargar la guía de GN Online Services

Registro

Remote fine-tuning in real time

Offer face-to-face calls to make sure your clients always have the best solution.

Discover Remote Care Live

Device compatibility

See which mobile devices your clients can use to stream music, calls and more.

Check compatibility

Wireless accessories

A full range of accessories featuring direct streaming and the Beltone HearMax™ app.

Explore accessories